All orders must be processed before they are shipped. The total time to receive your order is split into two parts: Processing Time and Shipping Time. Please use the chart below to help gauge how long it will take to receive your order.
Processing time differs from category to category. Refer to the table below for more precise processing and shipping times to better estimate when you will receive your order.
Category Order Processing Time Shipping Time
4G LTE Modem/LTE Router 1- 3 working days 3- 15 working days
3G Modem/3G Router 1- 3 working days 3- 15 working days
Power Bank 1- 4 working days 10- 20 working days
Accessories 1 - 3 working days 3- 15 working days
Security Products 2 - 5 working days 10- 20 working days
Since we typically ship orders in a single package, unless otherwise stated, the total length of time it will take for you to receive your order should be calculated using the longest estimated time for items in your order.
Chinese holiday reminder: During week-long Chinese holidays, Chinese National Day (October 1, 2014) and Chinese New Year (January 30, 2014), services from certain suppliers and carriers may be affected, meaning that deliveries for order placed around these holidays may be delayed 3-4 days.item status upon arrival and inform us of any problem or damage within 3 days of receiving your order.
If have any questions about the shipping of your order, please contact us by email at [email protected]